Shipping Policy
🐾 Pawolly Shipping Policy
Effective Date: April 27, 2025
At Pawolly, we strive to provide timely and reliable shipping services to ensure your pets receive the best products without delay. Please review our shipping policy below:
🚚 Shipping Methods & Delivery Times
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Standard Shipping: Orders are processed within 1–2 business days. Delivery typically occurs within 3–7 business days, depending on your location.
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Expedited Shipping: Available for an additional fee. Delivery is typically within 1–2 business days after processing.
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International Shipping: Currently, we do not offer international shipping.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
💰 Shipping Rates
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Free Standard Shipping: On orders over $75.00 within the United States.
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Standard Shipping Fee: Calculated at checkout based on your location and order size.
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Expedited Shipping Fee: Calculated at checkout based on your location and order size.
All shipping fees are non-refundable.
📦 Order Processing
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Processing Time: Orders are processed within 1–2 business days.
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Order Confirmation: You will receive an email confirmation once your order is placed.
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Shipping Confirmation: Once your order has shipped, you will receive a tracking number via email.
Please ensure your shipping address is correct at checkout. Pawolly is not responsible for delays or issues caused by incorrect address information.
🌐 International Orders
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Customs & Duties: For international shipments, the recipient is responsible for any customs fees, import duties, taxes, or other charges that may be applied upon arrival in the destination country.
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Shipping Carriers: We utilize reputable international carriers to ensure safe and timely delivery.
Please note that international shipping times may vary and are subject to customs processing times.
🐾 Contact Us
If you have any questions or concerns about our shipping policy or your order, please contact us:
📧 Email: help.pawolly@gmail.com
📍 Address: 7520 Blue Spruce Avenue, Las Vegas, NV 89129, USA